Frequently Asked Questions

Can I become a member when I submit an abstract or register?

You must be a member prior to registering or submitting an abstract. The SPSP membership office handles all membership applications. Contact them directly at www.spsp.org for information on how to apply. Please note that the membership application can take up to 3 weeks to complete and if you want to register as a member you MUST have a completed membership in order to pay the discounted rate (early registration discount rates end December 2). Don't be disappointed, plan ahead.

Can I send my credit card number in an email? How can I pay for my registration?

Please use the online payment service, PayPal for credit card payments online. if you have trouble with PayPal or prefer not to use this service, contact SPSP_Registration@TaraMillerEvents.com.

I didn't make my reservation in time or I do not want to stay at the meeting hotel, can you provide me with discounted rates at other hotels in the area?

Yes and No. We provide rooms at a discounted rate at the meeting hotel, when these rooms sell out we will provide at least one over-flow hotel with discounted room rates. However, we can not find rooms at other hotels until those rooms are sold out.

I forgot my badge in my hotel room, can I still go in to the talks or poster room without it?

No, you must wear a badge at all times when you attend the meeting. Return to the registration table and the staff will help you. There may be a fee for reprinting your badge.

I need to cancel my registration. Can I get a refund?

Yes, minus a handling charge. See the Registration Refund policy for more information. Refund requests must be received by January 4, 2009.

Can I volunteer to work at the meeting?

Yes, you can. A limited number of spaces are available for volunteers to work at the registration desk in exchange for registration fees at the meeting. Volunteers will be asked to assist with conference set-up (heavy lifting may be required), check-in, crowd management, and more for a minimum of 8 hours before and during the meeting. More information will be available soon.